Shipping policy
At AR Foods Frozen, we are committed to providing a seamless and convenient shopping experience for our customers. Below are the details of our shipping policy:
Free Shipping: We are pleased to offer free shipping on all orders above Rs. 1500. This initiative is aimed at providing our customers with greater value and convenience. Whether you're stocking up on your favorite frozen treats or trying out new products, enjoy the benefit of free delivery when your order meets the minimum purchase amount.
Delivery: We strive to ensure that your orders are delivered promptly and efficiently. Our standard delivery time is the next working day. Once your order is placed, our dedicated team will prepare and dispatch your items to ensure timely delivery. Please note that working days exclude weekends and public holidays.
Shipping Regions: Currently, we deliver to specified regions within Pakistan. We are constantly working to expand our delivery network to serve more customers across the country. If your location is not within our current delivery areas, please check back regularly for updates.
Order Confirmation: Upon placing your order, you will receive an order confirmation email with details of your purchase and estimated delivery time. This confirmation ensures that your order has been received and is being processed.
Tracking Your Order: Once your order is dispatched, you will receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your delivery and know exactly when to expect your frozen delights.
Handling and Packaging: We take great care in handling and packaging your order to ensure it reaches you in perfect condition. Our products are carefully packaged in food-safe sleeves and bags, and then placed in sturdy cardboard boxes for added protection during transit.
Special Instructions: If you have any special delivery instructions or requirements, please mention them during the checkout process. Our delivery team will do their best to accommodate your requests and ensure a smooth delivery experience.
Customer Support: If you have any questions or need assistance with your order, our customer support team is here to help. You can reach us at our customer service number or via email, and we will be happy to assist you with any concerns or inquiries.